🔒 PRIVACY Privacy Policy Updated – Effective 1 January 2026 🛡️ PDPA Compliance with Malaysia's Personal Data Protection Act 2010 🔐 SSL 256-bit SSL Encryption for All Transactions & Data 🚫 NO SELLING Your Personal Data Is Never Sold to Third Parties 👤 YOUR RIGHTS Access, Review & Delete Your Data at Any Time 📧 CONTACT support@100cuciapp.best – Privacy Enquiries Attended to 24/7 🔒 PRIVACY Privacy Policy Updated – Effective 1 January 2026 🛡️ PDPA Compliance with Malaysia's Personal Data Protection Act 2010 🔐 SSL 256-bit SSL Encryption for All Transactions & Data 🚫 NO SELLING Your Personal Data Is Never Sold to Third Parties 👤 YOUR RIGHTS Access, Review & Delete Your Data at Any Time 📧 CONTACT support@100cuciapp.best – Privacy Enquiries Attended to 24/7

100cuci App Privacy Policy – Personal Data Protection for Malaysia Members

At 100cuci app, we understand that privacy is more than just a word in a legal document — it is the trust you place in us every time you use the platform. This Policy clearly explains how we collect, use, store, and protect your personal data, as well as your rights as a member of our platform.

Updated: 1 January 2026 Malaysia PDPA 2010 256-bit SSL
Contents of This Document
  • Data We Collect
  • How We Use Your Data
  • Data Sharing with Third Parties
  • Data Security & Storage
  • Your Rights as a Member
  • Cookies & Tracking Technologies
256-bitSSL Encryption
PDPAMalaysia Compliance
0Data Sold to Third Parties
24/7Privacy Support

Six Privacy Commitments from 100cuci App to Every Member

This goes beyond legal compliance — it is the data protection standard we hold ourselves to for every 100cuci app member in Malaysia.

Bank-Grade Encryption

All personal data and financial information transmitted between your device and 100cuci app servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banks such as Maybank and CIMB to secure their online transactions.

No Sale of Personal Data

100cuci app has never and will never sell, rent, or disclose members' personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you — it is used solely to operate your account and enhance your experience on the platform.

Malaysia PDPA 2010 Compliance

All data collection, processing, and storage practices at 100cuci app are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure your data is managed in accordance with applicable Malaysian law.

Member Data Control

You have the right to access, review, correct, and request deletion of your personal data from 100cuci app's systems at any time. The process is straightforward and can be initiated by contacting our support team — no complicated procedures required.

Secure Data Storage

100cuci app member personal data is stored on servers protected by strict access controls, multi-layered firewalls, and continuous security monitoring systems. Financial information such as card or bank account details is never stored directly on our servers.

Marketing Communication Controls

You can choose to receive or opt out of marketing communications from 100cuci app at any time through the preference settings in your account. Unsubscribing from promotional emails will not affect important communications relating to your account and transactions.

Important Note: By registering and using the 100cuci app platform, you consent to our collection and processing of your personal data as described in this Privacy Policy. Please read this document carefully to fully understand how your data is handled.

1. Introduction

This Privacy Policy ("Policy") describes the personal data collection, use, storage, and protection practices of 100cuci app ("Platform", "We"), which operates the website and online entertainment services accessible at https://100cuciapp.best.

We are committed to protecting the privacy of all members and users of the 100cuci app platform in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. This Policy applies to all personal data we collect through our website, online services, email communications, and all other interactions between you and 100cuci app.

Continued use of the 100cuci app platform following any amendments to this Privacy Policy will be deemed as your acceptance of the updated terms. We will notify you of any material changes via in-account notifications or email before the changes take effect.

Effective Date: This Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions published by 100cuci app.

2. Personal Data We Collect

2.1 Data You Provide Directly

We collect personal data that you provide to us directly when interacting with the 100cuci app platform, including:

  • Registration Data: Username, Malaysian phone number, password (stored as an unreadable hash), and email address (if provided).
  • Identity Verification Data: Full name, identity card number (MyKad), date of birth, and other identity verification documents requested during the KYC (Know Your Customer) process for withdrawals that exceed a specified threshold.
  • Payment Data: E-wallet account details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) and FPX information used for deposits and withdrawals. Full account numbers are not stored on our servers — only the minimum information required for processing is retained securely.
  • Communication Data: The content of messages, complaints, and enquiries you send to the 100cuci app customer support team via live chat or email.

2.2 Automatically Collected Data

When you use the 100cuci app platform, our systems automatically collect technical data to maintain security and improve the user experience:

Data TypePurpose of Collection
IP AddressLocation verification, fraud prevention, security analysis
Browser type & versionPlatform display optimisation, technical support
Device informationMulti-account access detection, security
Account activity logsAccount security, dispute resolution, internal audits
Transaction historyLegal compliance, customer support, financial reporting
Game session dataGame dispute resolution, product improvement

3. How We Use Your Personal Data

100cuci app uses members' personal data solely for the stated and permitted purposes. The following are the primary uses of the data we collect:

3.1 Account Operations & Services

  • Creating and managing your 100cuci app member account.
  • Processing deposits and withdrawals via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX.
  • Verifying your identity during the KYC process for withdrawals that exceed the specified limit.
  • Managing the VIP Rewards programme and bonuses associated with your account.
  • Providing customer support and resolving account-related enquiries or complaints.

3.2 Security & Fraud Prevention

  • Detecting and preventing unauthorised access to your account.
  • Identifying and investigating fraudulent activity, bonus abuse, or the use of multiple accounts.
  • To comply with anti-money laundering (AML) requirements under Malaysian law.
  • Protecting the integrity of the platform and ensuring fair play for all members.

3.3 Communications & Marketing

  • Sending important notifications related to your account, transactions, and security.
  • Keeping you informed about 100cuci app promotions, bonuses, and special offers (with your consent).
  • Sending updates about platform changes, new terms, or revised policies.

3.4 Platform Improvements

  • Analysing usage patterns in aggregate (not at the individual level) to improve platform design and functionality.
  • Conducting technical testing and infrastructure improvements to ensure optimal platform performance.

4. Legal Basis for Data Processing

Under Malaysia's Personal Data Protection Act 2010 (PDPA), 100cuci app processes your personal data on the following bases:

  1. Consent: You provide explicit consent to data processing during account registration and platform use. This consent may be withdrawn at any time, although doing so may affect your ability to use some or all of our services.
  2. Contract Performance: Processing is necessary to fulfil the service agreement between you and 100cuci app — including account management, payment processing, and the provision of gaming services.
  3. Legitimate Interest: Processing for the purposes of security, fraud prevention, and legal compliance constitutes our legitimate interest in operating a safe and compliant platform.
  4. Legal Obligations: Certain data processing is necessary to comply with legal obligations applicable in Malaysia, including AML requirements and financial reporting.

5. Sharing Data with Third Parties

100cuci app takes a highly cautious approach to sharing members' personal data. We does not sell or disclose your personal data to third parties for marketing purposes. Your data is shared only in the following situations and with the following parties:

5.1 Payment Service Providers

To process deposits and withdrawals, the minimum required payment data is shared with licensed payment gateway providers supporting DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX. All such providers are bound by strict confidentiality agreements and comply with industry security standards.

5.2 Game Software Providers

To enable access to games from providers such as Pragmatic Play, PG Soft, and JILI, minimal session data may be shared with the relevant provider. This data is strictly limited to what is technically required for the game to operate.

5.3 Authorities & Legal Requirements

100cuci app will disclose members' personal data to Malaysian government authorities or law enforcement agencies when required to do so by valid law, court order, or in the context of a legitimate criminal investigation. We will endeavour to notify you of any such disclosure unless we are prohibited from doing so by law.

Our Commitment: 100cuci app does not share members' personal data with advertisers, third-party analytics companies, or any other parties for marketing or commercial analytics purposes without your explicit consent.

6. Data Security Measures

100cuci app implements multiple layers of technical and organisational security measures to protect members' personal data from unauthorised access, loss, alteration, or disclosure:

6.1 Technical Security

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.3 protocol with 256-bit encryption.
  • Hashed passwords: Your account password is never stored in plain text — it is stored as a one-way hash using a secure algorithm (bcrypt) that cannot be decrypted.
  • Multi-layer firewall: Our server infrastructure is protected by multi-layered firewalls that automatically monitor and block suspicious access attempts.
  • 24/7 security monitoring: Automated monitoring systems operate 24 hours a day to detect and respond to security threats in real time.
  • Financial data segregation: Sensitive financial information such as bank account or e-wallet details is processed through licensed third-party payment gateways — this data is never stored directly on 100cuci app servers.

6.2 Organisational Controls

  • Access to member personal data is restricted to staff who genuinely require it to carry out their duties (the "least privilege" principle).
  • All staff with access to personal data are bound by confidentiality agreements.
  • Regular internal and external security audits are conducted to assess and strengthen data security practices.

6.3 Security Incident Response

In the event of a data breach affecting members' personal data, 100cuci app is committed to: (1) investigating the incident promptly, (2) taking appropriate remedial action, and (3) notifying affected members within a reasonable timeframe in accordance with Malaysia's PDPA requirements.

7. Data Retention Period

100cuci app retains members' personal data for as long as necessary to fulfil the original purpose of collection and any associated legal obligations. The following are our data retention guidelines:

Data TypeRetention PeriodReason
Active account dataFor the duration of the active accountContinuous service operation
Financial transaction history7 years after the transactionMalaysian legal & tax requirements
Account activity logs2 yearsSecurity & dispute resolution
Support communication records3 yearsService reference & quality audit
Closed account data5 years after account closureAML & Legal Requirements
Identity verification data (KYC)7 years after the relationship endsMalaysia AML Requirements

Once the retention period expires, personal data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.

8. Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. 100cuci app uses cookies and similar tracking technologies to ensure the platform functions correctly and to deliver a better experience for you.

8.2 Types of Cookies We Use

  • Essential Cookies (Required): Required for core platform functionality — session login, CSRF security, and language preferences. These cookies cannot be disabled without affecting basic platform functions.
  • Performance Cookies: Collects information on how you use the platform (pages visited, time spent) to help us improve the user experience. This data is gathered in aggregate and is not linked to any individual's identity.
  • Functional Cookies: Remembering your preferences — such as text size, display options, and account settings — to ensure a more comfortable experience on every visit.

8.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the 100cuci app platform to function incorrectly, including the login process and account security.

9. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 100cuci app:

Your Personal Data Rights at 100cuci App

You own your data. Here are the rights you have and how to exercise them.

1
Right of Access

You have the right to obtain a copy of the personal data we hold about you. Contact the 100cuci app support team with a written request and we will provide a data summary within 21 business days.

2
Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update most profile information directly from your account settings on 100cuci app.

3
Right to Erasure

You may request the deletion of your personal data from our systems. Please note that certain data may need to be retained for a specified period to fulfil legal or contractual obligations before it can be permanently deleted.

4
Right to Object to Processing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. This can be done through the communication settings in your account or by contacting the 100cuci app support team.

5
Right to Withdraw Consent

You may withdraw any consent you have previously given for data processing at any time. Withdrawal of consent does not affect the validity of any processing carried out prior to the withdrawal.

6
How to Exercise Your Rights

To exercise any of the rights above, contact the 100cuci app privacy team by email at support@100cuciapp.best or via live chat within your account. We will respond within 21 business days of receiving your request.

10. Children's Data

The 100cuci app platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. If you believe that someone under 18 has registered an account or provided us with personal data, please contact us immediately at support@100cuciapp.best so we can take the appropriate steps, including deletion of the account and associated data.

100cuci app employs reasonable technical and procedural measures to prevent registration by underage individuals, including Malaysian phone number verification at sign-up and age checks during the KYC identity verification process. That said, we also rely on users to provide their accurate date of birth honestly.

11. Amendments to This Privacy Policy

100cuci app reserves the right to amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer. Any material amendments will be communicated to members via:

  • An in-account notification on your 100cuci app account at least 7 days before the changes take effect.
  • Via email to your registered email address (where applicable).
  • A prominent notice on this Privacy Policy page displaying the latest update date.

It is your responsibility to review this Privacy Policy page periodically. Continued use of the platform after any changes take effect will be deemed as your acceptance of the amended Privacy Policy.

12. Contact Us About Privacy

If you have any questions or concerns, or wish to exercise any of your privacy rights, we encourage you to get in touch with us:

ChannelDetailsResponse Time
Live ChatDirectly from within your 100cuci app accountUnder 5 minutes (24/7)
Privacy EmailSupport@100cuciapp.bestWithin 24–48 hours
Formal RequestVia email with the subject line "PDPA Privacy Request"Within 21 business days

For formal requests relating to PDPA rights such as data access, correction, or deletion, please include your account number and clear details of your request in your email. We may require additional identity verification before processing your request to protect your account security.

If You Are Not Satisfied: If you are dissatisfied with how 100cuci app handles your personal data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) through their official channels. That said, we encourage you to reach out to us first so we can resolve any concerns directly.

More About 100cuci App's Privacy Commitment to Malaysia Members

When you register an account with 100cuci app, you are trusting us with your personal information — from your Malaysian phone number to payment details via DuitNow, Touch 'n Go eWallet, or GrabPay. That trust is not something we take lightly. Every system design decision we make, every internal policy we set, and every process we implement stems from one core principle: your data belongs to you, and we are simply its custodian.

In the context of an online entertainment platform, data protection carries a more sensitive dimension than it does for a typical website. Information about your gaming habits, transaction history, and your Sports Betting activity on the Malaysia Super League or EPL is deeply personal. We understand this, which is why we take a "minimum necessary" approach to all data collection — we only collect what is genuinely required to operate the service safely and effectively, nothing more.

Compliance 100cuci app compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) is not merely a box to tick. It means we maintain internal processes that ensure every instance of data processing has a valid legal basis, defined retention periods that are actively observed, and clear mechanisms for members to exercise their rights without unnecessary red tape. Our internal privacy committee conducts regular reviews of data processing practices to ensure ongoing compliance.

One aspect we take particular pride in is our complete absence of data sharing with third-party advertisers. Larger online entertainment platforms often generate additional revenue by selling user data to data brokers or advertisers. 100cuci app has made a deliberate business decision not to take that approach. Our revenue comes from operating the platform itself, not from selling our members' information. This means you will not receive suspicious third-party product advertisements based on your 100cuci app usage history.

On the technical side, we continuously invest in our security infrastructure. Our 256-bit SSL encryption system is regularly updated to ensure it meets the latest industry standards. Security logs are monitored 24/7 by automated systems capable of detecting suspicious access patterns — such as login attempts from unusual locations or brute force attacks against account passwords. When the system detects something out of the ordinary, automated protective measures are triggered and you will be notified.

For members who want greater control over their data, 100cuci app provides several options within your account settings. You can update your profile information at any time, manage your marketing communication preferences, and contact us for formal data requests. We are committed to processing all requests within the timeframes set by Malaysia's PDPA — and in most cases, sooner than that. Because ultimately, the trust you place in 100cuci app with your data is the foundation of trust that underpins our entire relationship as a platform with our members across Malaysia.

Data Protection & Responsible Gaming at 100cuci App

100cuci app protects your personal data with 256-bit SSL encryption and is fully compliant with Malaysia's PDPA 2010. We do not sell or disclose your data to third parties for marketing purposes. For privacy-related enquiries, contact us at support@100cuciapp.best.

Online entertainment is meant to be fun — only bet what you can afford to lose. This platform is intended for individuals aged 18 and above only.

100cuci App Privacy Policy — Frequently Asked Questions

Answers to the questions our members ask most frequently about personal data protection on our platform.

No. 100cuci app does not sell, rent, or disclose members' personal data to any third party for marketing or commercial purposes without your explicit consent. Your data is shared only with licensed payment service providers (to process DuitNow, Touch 'n Go, GrabPay, and other transactions) and game software providers (for technical game operations) — all of whom are bound by strict confidentiality agreements. We may also disclose data to Malaysian authorities when required by valid law.

Sensitive financial information such as your bank account details or e-wallet account numbers is not stored directly on 100cuci app servers. All deposit and withdrawal transactions via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX are processed through licensed, encrypted third-party payment gateways. We retain only the minimum information needed to identify your payment method (such as the last four digits of your account number) for customer support purposes — not the full details that could be used to initiate a transaction.

Yes, you have the right to request deletion of your personal data from 100cuci app systems. However, please note that certain data must be retained to comply with Malaysian legal obligations — for example, financial transaction records are required to be kept for 7 years under accounting and AML requirements. Once those legal obligations have been fulfilled, the data will be securely deleted. To submit a deletion request, email us at support@100cuciapp.best with the subject line "PDPA Data Deletion Request" and include your account number for identity verification.

When you close your 100cuci app account, your personal data is not deleted immediately, as certain legal obligations require us to retain some records for a specified period. Financial transaction records are kept for 7 years in accordance with Malaysian legal requirements. Identity verification (KYC) data is retained for 7 years after the end of the relationship in line with AML requirements. Basic account profile information is retained for 5 years. Once each respective retention period expires, data will be securely deleted or anonymised. You may request further details on the specific data retained by contacting our support team.

You can opt out of marketing communications from 100cuci app at any time in two ways: (1) Click the "Unsubscribe" link found at the bottom of any promotional email we send, or (2) Log in to your 100cuci app account, go to "Account Settings" or "Communication Preferences", and uncheck the option to receive promotional emails. Please note that opting out of promotional emails will not stop important account-related emails such as transaction confirmations, security notices, or communications regarding changes to our terms — these must continue for the security of your account.

100cuci app uses internal analytics to understand how the platform is used in aggregate — this information helps us improve the user experience. These analytics do not directly link data to individual identities, and the data is not shared with third-party analytics companies for marketing profiling purposes. The cookies we use are primarily for platform operational functions (login sessions, security) and display preferences, not for behavioural profiling shared with third parties. You can manage your cookie preferences through your browser settings.

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